Privacy & Security Policy - Concord, CA

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Thank you for visiting our website. Our practice is committed to respecting and protecting your online privacy.

This policy discloses the privacy practices for this website. It applies only to information collected by this website and is intended to provide you with the following information:

  • The types of personal information that is collected from you, and how the information is collected, used, and shared.
  • The choices available to you regarding the disclosure and use of your data.
  • The security measures taken by us to protect your personal information.
  • How you can access, correct, or remove any personal information the website collects.

By using this website, you are acknowledging and agreeing to the terms of this policy.

COLLECTION, USE, AND SHARING

Collection of Information — When you access our website, information is collected automatically.  If you do not interact with the site for any online service or product, you browse anonymously. Personally identifiable information like your name, address, and phone number is not collected.

If you choose to interact with the website in other ways, such as requesting information and materials, scheduling a consultation, subscribing to our newsletter, or submitting questions or comments, we will collect certain personal information from you which may include your name, phone number, email address, date of birth, and other demographic information.

Tracking activity on our website — We track how the website is used by both anonymous visitors and those who interact with the site. We may use third party software such as Google Analytics to help us analyze website use.

We may collect statistical and non-personal information about the use of the site.  This information may include how many visitors visit a specific page on the site, how long they stay there, and which hyperlinks they visit.  We collect this information to determine which areas of the site are most popular and where to enhance the site for our visitors.  This collective data may be used to describe the use of our site to third parties or in response to a government request. However, this data will not personally identify you or any other of our website visitors.

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.

How we use personal information — We may use your personal information (except for your email address as set out below) for the following purposes:

  • To provide, maintain, and register you for products, services, or programs.
  • Manage your account and answer your on-line requests.
  • Contact you and send the information you request.
  • Ensure the website is relevant to your needs.
  • Provide information on our services, special offers, and programs.

How we use your email address — Users who have opted into our electronic newsletter may receive emails from us regarding our products and services, special offers, and news related to the practice.

We do not sell, trade, exchange or rent your email address.

When we send email to you, we may be able to identify information about your email address, such as whether you can view graphic-rich HTML email. If your email address is HTML-enabled, we may choose to send you graphic-rich HTML email messages.

Law Enforcement – Under certain circumstances, we may be required to disclose your personal data if required to do so by law, court order, or in response to valid requests by other public authorities (e.g., government agencies).

How to opt out — 

You may opt out of any future contacts from us at any time. You can do also do the following at any time by contacting us via the contact form on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Children under 13 — We do not knowingly solicit data online from or market online to children under the age of 13.

Information security — We implement commercially reasonable security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. We restrict access to personal information to our business partners who may need to know that information in order to operate, develop, or improve our services, and understand the need for confidentiality.

HOW WE SAFEGUARD INFORMATION

Site security features — We take commercially reasonable measures and carefully select third party companies that have sound security practices in place. Please be aware that no data transmission over the Internet can be guaranteed 100% secured. For these reasons, and despite our measures, we cannot guarantee or warrant the security of any information transmitted to us electronically.

Our Internet Privacy Statement refers only to information collected through our website. For a copy of our HIPAA Notice of Privacy Practices, please contact our office.

Linking to other Internet sites — Our website may link to other Internet sites. We are not responsible for the privacy practices or content of other websites and cannot monitor them. To ensure your privacy is protected, we recommend that you review the privacy statements of other Internet sites you visit.

CHANGES TO INTERNET PRIVACY STATEMENT

We reserve the right to amend the Internet Privacy Statement at any time, for any reason. We will post a notice that this Internet Privacy Statement has been amended by revising the “Last updated” date at the bottom of this page.

If you have questions about this Internet Privacy Statement, please contact our office.

LAST UPDATED: December 27, 2023

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